Orders within Thailand are typically delivered within 1–3 business days. International orders generally arrive within 7–15 business days, depending on the destination and customs processing times.

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are not included in the product price or shipping fee and are the responsibility of the customer.

Due to hygiene reasons, hijabs and clothing items cannot be returned or exchanged unless the item received is defective, damaged, or incorrect.